Chapter-8 (E-Commerce)



Question: What is E-commerce?

Answer: E-commerce or electronic commerce is trading in products or services on Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.
E-commerce uses at various places:

  • Online shopping web sites for retail sales direct to consumers
  • Providing or participating in online marketplaces, which process third-party business-to-consumer or consumer-to-consumer sales
  • Business-to-business buying and selling
  • Gathering and using demographic data through web contacts and social media
  • Business-to-business electronic data interchange
  • Marketing to prospective and established customers by e-mail or fax (for example, with newsletters)
  • Engaging in Re-retail for launching new products and services.

Question: What do you mean by EDI (Electronic Data Interchange)?

Answer: Electronic data interchange (EDI) is an electronic communication method that provides standards for exchanging data via any electronic means. By adhering to the same standard, two different companies or organizations, even in two different countries, can electronically exchange documents (such as purchase orders, invoices, shipping notices, and many others).

Question: What is E-Commerce & E-greeting?

Answer: Both are distinct in Nature but have a single similarity that E-greeting can be selling through E-commerce Websites.

E-Greeting/E-Card: An E-card is similar to a postcard or greeting card, with the primary difference being that it is created using digital media instead of paper or other traditional materials. E-cards are made available by publishers usually on various Internet sites, where they can be sent to a recipient, usually via e-mail.

E-Commerce or electronic commerce is trading in products or services on Internet. (Like E-greeting)

Question: Write Influence on user of E-commerce websites?

Answer:

The concept of e-commerce relates to the practice of buying and selling products over the internet and it has a significant impact on consumer and consumer behavior.

Pozzi (2009) divides online retailers in two following categories:

First, retailers that sells online, as well as, maintaining traditional physical offline stores.
                                
Second, retailers that rely only on online sales channel and do not have any offline stores.

Online-only retailers are in a disadvantaged position compared to their offline competitors in terms of affecting consumer behavior through enhancing the quality of store atmosphere and effective positioning of products within the stores.

Online-only retailers can have a positive impact on the level of consumer behavior through enhancing technical capabilities of the website, providing comprehensive information about the products, increasing delivery time of product and in a range of other ways.

E-commerce has impacted consumer behavior through widening choices for consumers in several levels. Specifically, nowadays consumers have an opportunity of comparing various aspects of products online prior to making a commitment of purchasing from a specific brand.

Question: What factor one should keep while doing E-commerce websites, Example?

Answer: Test before you Invest monopoly keeps You Safe.